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261. A proven effective means to insure quality conformance is to: A. delegate accountability to subordinates B. revise quality specifications to match quality measurements C. train workers in proper quality methods D. inspect quality into the product E. make quality a higher priority than cost or schedule ANS: C 262. Communication management is best described as conducting or supervising A. the way we listen B. the way we speak C. the way we feel D. the exchange of information E. perfect documentation activities ANS: D 263. Good project objectives must be: A. General rather than specific B. Established without considering resource bounds C. Realistic and attainable D. Overly complex E. Measurable, intangible and verifiable ANS: C 264. Increasing resources on the critical path activities may not always shorten the length of the project because: A. Certain activities are time-dependent rather than resource-dependent (i.e., using three ovens rather than one to bake a cake). B. Safety, OSHA and EPA may have placed restrictions on the number of people used on certain activities or in the physical location of the project. C. The skill level of the added resources might not be appropriate for the activities to be performed. D. Adding more resources may create additional work and produce inefficiencies (i.e., additional people may need training and supervision.) E. All of the above. ANS: E 265. Universal characteristics of effective project managers include such skills as communication, decision-making, planning, ability to identify problems and: A. Performing feasibility studies B. Proposal preparation C. being close to the customer D. Maturity E. None of the above are universal characteristics ANS: E 266. Which of the following is not a measure of the profitability of a project or program? A. Return on original investment. B. Net present value. C. Depreciation. D. Discounted cash flow. E. None of the above ANS: C 267. _____ is a formal invitation containing a scope of work which seeks a formal response (proposal) describing both methodology and compensation to form the basis of a contract. A. Request for proposal B. Invitation to bid C. Request for quotation D. Intention for bid E. None of the above. ANS: A 268. By which means is a contractor able to control cost overruns due to changing requirements? A. Project data review B. Change order C. Purchase order amendment D. Change control E. None of the above. ANS: D 269. Douglas McGregor's Theory Y advocates that the average worker: A. Dislikes work and avoids it whenever possible B. Must be closely supervised and even threatened with punishment C. Avoids increased responsibility D. Wants self-respect E. None of the above ANS: D 270. Feasibility studies occur in which life cycle phase (s)? A. Conceptual B. Conceptual or Development C. Execution D. Preliminary planning E. any life cycle phase ANS: A 271. Project managers must know: A. What kind of message to send B. to whom to send the message C. how to translate the message into a language that everyone can understand D. All of the above E. A and B only ANS: D 272. Quality attributes A. are used to determine how effectively the organization accomplishes its goals B. can be objective or subjective in nature C. are specific quality characteristics for which a product is designed, built, and tested. D. A and B. E. B and C ANS: E 273. Risk event probability is defined as: A. the total number of possible events divided into the expectations or frequency of the risk event B. the number of times the risk event may occur C. the fraction of the total project tasks which may be affected by the risk event D. the total number of possible events divided into the consequences of the risk event. E. A and B ANS: A 274. Scheduling systems such as PERT, ADM, and PDM are project management tools to be used by: A. The project manager and project office personnel. B. The project team and functional managers. C. The project sponsor. D. All of the above. E. A and B only. ANS: E 275. The planned cost for the total project at its inception is called the _____. A. Cost of goods sold. B. Depreciable value. C. Budgeted cost. D. All of the above. E. B and C only. ANS: C 276. A process characteristic has a true mean of 150 and a true standard deviation of 20. A sample of 25 items is taken from this process. The standard error of the estimate is: A. 0.2 B. 0.8 C. 4 D. 5 E. 7.5 ANS: C 277. Network schedules are prepared during the _____ phase and updated during the _____ phase. A. Conceptual, execution. B. Development, implementation. C. Development, close-out. D. Implementation, close-out. E. Planning, finishing. ANS: B 278. Scope Management: A. entails managing the project's work content. B. is a subset of configuration management and as such is performed by CM specialists. C. is concerned with naming all activities performed, the end products which results and the resources consumed. D. is not a concern of the project manager. E. None of the above. ANS: C 279. The methods and techniques for determining the economic costs, the environmental impact, the economic returns, and the probability for success are called: A. Feasibility studies. B. Bills of materials. C. Pert charts. D. Managerial reserves. E. None of the above ANS: A 280. The traditional organizational form has the disadvantage of: A. Complex functional budgeting B. Poorly established communication channels C. No single focal point for clients/sponsors D. Slow reaction capability E. Inflexible use of manpower ANS: C
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